Support

Support That Answers Like an Operator.

Free on every plan. Onboarding included. When something breaks, you reach people who have run lead businesses, not a 1-800 hold line.

Rated 5.0 on G2 and Google

Ask Our Customers About the Support.

"You could email these guys at damn near anytime of the day, and you'll get a response faster than you could blink. In no world will they leave you hanging."
LT
Lincoln Tyler
Review platformGoogle review
"I had a bunch of questions during on boarding and they helped me set up my first campaign and the CTO even replied with Loom videos walking me through the errors I was seeing and how I could fix them."
JN
Joe N.
Review platformG2 review
"I needed help in the middle of the night and their support, emailed me back and forth for hours until I was fully set up."
BP
Brian Parker
Review platformGoogle review

Included on Every Plan. Free.

No support tier to unlock. Every account gets the same team.

Support Is Always Free

Ask anything, from a buyer error to a routing rule. No per-ticket fees.

Onboarding Included

We set up your first buyer integration, then train you for an hour on analytics and third-party integrations.

A Free Buyer Buildout Every Month

Send us the buyer's specs. Our team builds the integration for you.

24/7 Knowledge Base

Articles and videos on buyer buildouts, feature walkthroughs and best practices.

Migration Help

Switching platforms? We map your campaigns, rebuild routing rules and reconnect APIs with you.

Enterprise Onboarding for Volume

High-volume accounts get dedicated onboarding to tune integrations, caching and configuration.

Migrating From Another Platform?
Book time with our team to plan the move. We move your campaigns, buyers and sellers with you, so nothing stops while you switch.
Case study · InjuryClaims.com
“I’ve never worked with a third-party software where the CTO personally responded to my support request. Raul and his team are on the front lines ensuring their clients get exactly what they need.”
GA
Gino Aielli
COO & Co-Founder, InjuryClaims.com
Operate add-on

Want Our Team Inside Your Account?

Operate adds people, not limits. Your plan, volume and features stay the same. Starting at $1,000 a month, add or remove any time.

Priority Support

Your requests go to the front of the line.

Campaign and Partner Buildouts

We stand up your campaigns, sources and buyer integrations for you.

Dedicated Slack Channel

A direct line to our team. Ask a question, get a person.

Two 30-Minute Strategy Calls a Month

Review performance, plan buildouts and unblock what's stuck.

Custom Scripts for Edge Cases

For the awkward APIs and the logic that doesn't fit in a form field.

Starting at $1,000 a month

On top of your Platform plan. Add or remove it any time.

Talk to Our Team
Prefer to Find It Yourself?
From your first campaign to tuning for margin, the knowledge base and our video tutorials cover the platform step by step.
FAQ

Questions, answered.

Anything else? The knowledge base has the long answers, and support has the short ones.

Visit the knowledge base
Can you help me get started?

Yes. Onboarding is free, and our team gets your leads routing fast.

  • We build your first buyer integration
  • 1 hour of training on analytics and integrations
  • Knowledge base and support videos, 24/7

Want us to run your account? Ask about Operate.

What support is included in the monthly subscription?

Support is always free.

  • Our support team
  • One free buyer buildout per month
  • 24/7 knowledge base and support videos
What does the Operate add-on include?

From $1,000 a month on top of your Platform plan. Add or remove it any time.

  • Priority support
  • Campaign and partner buildouts
  • A dedicated Slack channel
  • Two 30-minute strategy calls a month
  • Custom scripts for edge cases
I use another platform today. Will you help me switch?

Yes. Our onboarding team has moved high-volume enterprise accounts before.

  • Discovery calls on your setup, volume and goals
  • We map campaigns and replicate routing rules
  • We reconnect APIs and import historical data
  • We test at scale before you go live
I route massive volume. Can Lead Prosper handle it?

Yes. Many of our clients route over 50,000 leads per day.

  • Enterprise-grade AWS infrastructure that scales through surges
  • Caching and load balancing built in
  • Dedicated enterprise onboarding for high-volume accounts
How long do you store my leads?

Indefinitely. We never auto-delete lead records, so your full history stays available while your account is active.

Want records gone? Request deletion from your account settings.

Is there a contract? Can I cancel anytime?

No contract, no cancellation fees. Cancel whenever you want.

Get a Team That Has Your Back.

See the platform with an operator, and meet the people who will answer when you need help.

Anthony AliceaStephen BurkhalterEric PerezKarel StoyJohn SimonHector RiveraBobby SturnNick De Jesus
Join companies that already scale and succeed with Lead ProsperNo contracts. Cancel anytime.
Anthony Alicea "$20K to $200K+ a month" · AnthonyEric Perez "Buyer setup in minutes" · EricKarel Stoy "A very white glove experience" · KarelJohn Simon "Absolutely seamless" · JohnHector Rivera "They had our back every step" · HectorBobby Sturn "High volumes, handled" · BobbyNick De Jesus "The software kept getting better" · NickJoe Arquilla "Flexible routing, easy integration" · JoeAnthony Alicea "$20K to $200K+ a month" · AnthonyEric Perez "Buyer setup in minutes" · EricKarel Stoy "A very white glove experience" · KarelJohn Simon "Absolutely seamless" · JohnHector Rivera "They had our back every step" · HectorBobby Sturn "High volumes, handled" · BobbyNick De Jesus "The software kept getting better" · NickJoe Arquilla "Flexible routing, easy integration" · Joe